FAQs • Concord, CA • CivicEngage

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ARPA

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1. Can one organization submit multiple applications?: Yes, one organization can submit multiple applications; however, an organization may only submit one application per program. If an organization submits multiple applications, each application must be for a unique project or program.

2. How do I submit more than one application?: When first logging into the portal you should see a green button in the upper right corner that says “Create a new ARPA Application.”

3. Are there any character or word limits on application?: There are no character or word limits within the application.

4. Does the application portal have the ability to save work and come back or must it be filled out in one sitting?: Yes, but you need to make sure that you hit the “save” button. You will be logged out after a few hours of inactivity and work will be lost if not saved.

5. What attachments are required so we can have those ready?: You will notice that all the attachments are “checked” when you create an application; uncheck the ones that you do not want to include. The only required one is the nonprofit determination letter (example is a letter of determination of 501c3 status).

6. The application states that Concord-based organizations are eligible to apply for funding. What is the definition of Concord-based?: Tenured organizations with a history of providing successful services to residents and/or businesses within Concord.

7. What type of reporting will be required with this grant?: This one-time funding will be paid in two lump sums: 80% up front, and the remaining 20% upon verification of use of the 80% consistent with organization proposals. No other reporting criteria has been defined.

8. What is the time-period or period of performance for this grant (i.e. start and end-dates)?: This is one-time funding that will be paid to nonprofit organizations - there is no period of performance defined within the program - and program/project lengths will be up to organizations to determine and define within their proposals. This is not a typical grant program. The City Council wants to make an immediate and measurable impact within the community.

9. Are there any exclusions for funding under this grant, or types of programs the City is most interested in funding?: The City Council specified that they wish to fund both housing and non-housing projects and programs, but have not indicated any other preference. Proposals will be scored according to this ranking sheet.

10. How soon must funds be spent?: The City must obligate the funds by December 2024 and spend them by December 2026 (though we are shooting to have funds spent by December 2024).

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Backyard Explorers Day Camp

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1. What should my camper wear/bring to camp?

What to Wear:

Please dress your child in clothes that are comfortable and you don't mind getting messy. We are an outdoor camp and will be spending a lot of time playing games and doing arts & crafts. Athletic shorts and shirts are ideal.

Closed-toed shoes are required and athletic shoes are preferred.

SUNSCREEN! Again we are an outdoor camp so packing sunscreen is an absolute MUST!

Optional: hats, sunglasses, jacket for the morning.

What to Bring:

A healthy lunch and two snacks (morning and afternoon). The program will not provide food for your child so make sure to pack enough for the whole day! We highly encourage growing food and want to ensure your camper has enough energy for activities.

We have mosquitoes! So be sure to apply and pack bug spray.

SUNSCREEN! Please apply some before arriving at camp. Counselors take frequent sunscreen breaks, but it is important to come to camp protected already.

A backpack to hold all of your child's belongings. Put your child's name on ALL personal belongings.

Please do not bring personal electronics or toys. We have tons of materials and activities to keep your campers active and entertained the entire day.

2. What field trips do we have planned?

All field trips take place on Thursdays and leave promptly at 9am. Please note that field trips are subject to change due to any unforeseen circumstances. We will notify camp families as soon as possible if there is a change.

Session 1: Clayton Valley Bowl

Session 2: Oakland Zoo

Session 3: Crown Beach

Session 4: The Wave

Session 5: Academy of Sciences

Session 6: Scandia Family Fun Center

Session 7: Brenden Theatres

Session 8: Prewett Water Park

Session 9: Cull Canyon

3. What if my camper is not a strong swimmer?: We have many campers join us that are not strong swimmers. All campers are required to take a swim test if they want to swim in the deep end of the pool, go off of the diving board, or use the inflatable obstacle course – this is optional. Swim tests are administered by the lifeguards. If campers do not pass the swim test or do not wish to take the swim test, they receive a red colored wristband to wear at the pool so staff can ensure they stay in the shallow end. If campers do not wish to swim, we also have staff stationed in the grass area where campers can relax in the shade.

4. On swim days, does my camper wear their swimsuit to camp?: We highly encourage all campers to come to camp wearing their swimsuit under their day clothes on pool days. If your camper needs to change into their suit at camp, staff provide the opportunity to change in the restroom or clubhouse prior to walking to the pool. During this time, we also have campers reapply sunscreen.

5. How quickly do camp sessions fill up?: All of our summer camp sessions will open on February 22^nd. There is typically a high influx of enrollment during the first few days of registration. We recommend enrolling as soon as possible to ensure your camper gets a spot in your preferred sessions. If a session is full, we highly encourage joining the waitlist - If a space opens up you will be contacted and provided the opportunity to enroll.

6. What is your cancellation policy?: If you wish to drop or transfer to another session, please let us know at least five business days in advance.

7. Does the program provide my camper with lunch/snack?: Our program does not provide any lunch or snack to campers. Please send your camper packed with a lunch, two snacks, and water bottle. We have time set aside for lunch each day and campers may eat their snack at any time throughout the day if they are hungry. We encourage growing food and want to ensure campers have enough energy for activities.

8. Do you have a lost and found?: Counselors will do their best to collect and return any items that are left behind during the camp day. If your camper loses something, please ask staff during pick up or drop off time. Any items that are not collected by August 11^th will be donated.

9. How do I let camp know about a change in pick-up schedule or authorized pickups?: All individuals authorized to pick up your camper must be listed on the emergency card. If you need to add to or change your authorized pickup list, please let a staff member know during drop off or pickup time. You can also reach the camp phone at (925) 250-9778.

10. Do you offer extended care?: All of our Backyard Explorers sessions offer an extended care option. Hours of extended care are 7:00am-6:00pm.

11. Can my camper attend partial days/weeks?: We highly encourage campers to attend camp each day to experience all of the activities we offer. If your camper will be missing a day, please let the staff know during drop off or pick up time. We do not offer partial refunds for missing days.

12. Can my camper join their sibling/friend in an older/younger age group?: Our program is designed to provide age-appropriate activities for campers. Unfortunately, we cannot accommodate special requests outside of our age limitations.

13. What happens if I’m on a waitlist and a space opens up?: If a session is full, we highly encourage joining the waitlist. If a space opens up in a session, we will contact you based on waitlist position.

14. What is your Tax ID Number?: Tax ID #94-6000315

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Building - Inspection

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1. What are the Allowed Hours for Construction?

Construction is typically allowed during the hours shown below. Larger developments may have additional restrictions based on their conditions of approval.

Monday through Friday
7:30 a.m. to 6 p.m.

Saturday through Sunday
8 a.m. to 5 p.m.

2. How do I Submit my C and D Waste Management Report?: You must submit your final C&D Waste Management reports through GreenHalo in order to meet the City's Waste Management provisions.

3. Does my project Require Special Inspections?: Refer to the Options for Review and Approval of Special Inspection Companies bulletin (IB-009) (PDF) to see your options.

4. How do I Contact the Contractor's State License Board?: Contact information can be found on the Contractors State License Board website.

5. What Type of Contractor's License is Required for certain type of work?: Refer to the Contractor's State License Board's Description of Classifications Informational Packet (PDF) to read about the different classifications of work and what licenses are needed for each.

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Building - Permitting

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1. What are the current Building Codes?: Current building codes can be viewed on the Current Building Codes page.

2. How much are Fees and Charges?: Most recent fees and charges can be viewed on the Fee Schedules page.

3. Where do I go to Apply for or pick up a Building Permit?: You can apply for permits and download permit cards and documents online at the Virtual Permit Center.

4. How do I Contact Building Division Staff?: You can contact various staff members and resources through the Building Division Staff Directory.

5. How do I Apply for a New Address or a Change in Address?: You can apply for a New Address or Change in Address online at the Virtual Permit Center.

6. Does my single-family residential project Require a Building Permit?: View the Work Requiring a Permit bulletin (IB-022) (PDF) to determine if your type of project needs a permit.

7. Does my project Require a Licensed Professional to design it?: Depending on the type of project, you may or may not need a licensed professional's involvement. Find out if your project does or doesn't by viewing the Building Design Authority bulletin (IB-024) (PDF).

8. What Outside Agencies must I consider getting approvals or permits from and how do I Contact them?: Contact outside agencies required for building permits through the Resource Directory.

9. Where do I go to find the City of Concord's Low-income Home Rehabilitation program?: Visit the HelloHousing website for more information on low-income rehabilitation.

10. How do I Submit the Time of Sale Weatherization Disclosure?: If you are selling a residential dwelling building containing one through four dwelling units, you'll need to complete the Time of Sale Weatherization Disclosure Form (PDF).

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City Attorney

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1. Can the City Attorney represent a Concord resident in a legal matter?: No. The City Attorney cannot provide legal advice or legal services to private citizens. The City Attorney represents the City Council and the City of Concord (including all departments) in legal matters. If you need individual advice or legal representation, please contact your own attorney. Please view our legal resources page for more information.

2. Where can I file a small claims court action?: You may file a small claims court action in the Contra Costa County Superior Court. Information on how to file a small claims court matter can be found here.

3. How do I file a claim against the City of Concord?: Claim forms are available from the City Attorney’s Office: 1950 Parkside Drive, MS/08, Concord, California 94519; (925) 671-3160.

4. Once a claim is filed, what happens next?: The City Attorney’s Office begins our investigation after a claim is officially filed. Pursuant to the Government Code, we generally have 45 days to investigate a claim. A decision will be issued in writing. Please see the Government Code Section 910, et al. for more information.

5. Where can I find a signed copy of an agreement, resolution, or ordinance?: The Office of the City Clerk maintains records of official documents. You may contact their Office at (925) 671-3390.

6. How do I obtain a copy of a Concord public record?: To review or receive a copy of a public record you must first make a request to the City Clerk’s Department or to the City Department that has the records you are requesting. See the California Public Records Act for additional information. Gov't Code §§ 6250-6276.48.

7. Where can I find the Concord Municipal Code?: A link to the Concord Municipal Code can be found here.

8. How do I report a potential nuisance or code violation?: You may contact Code Enforcement at (925) 671-3075.

9. Which department handles issues related to traffic signals, stop signs, overflowing sewer lines, sidewalks, trees, and street maintenance?

All traffic signals and stop sign issues are handled by the Traffic Engineering and Transportation Planning Division of Community and Economic Development Department

Issues related to overflowing sewer lines, sidewalks, trees, and street maintenance are handled by the Public Works Department.

10. Does Concord have tenant protections such as rent control?

Concord has a mandatory rent stabilization ordinance, which landlords must participate in before rents can be increased over 10% in any year. You can find more information at this link.

The City regularly inspects multifamily rental units, information on that program is available at the following link.

Information on the City’s Bed Bug program is available at the following link.

Affordable Housing: A list of income-restricted rental units and other housing assistance is available at the following link.

Concord has rules regarding mobilehome rents, which are available at the following link.

11. Does Concord handle questions relating to animals?: Please contact Contra Costa County’s Animal Services Department for questions relating to animals.

12. Where can I find more information about the Brown Act?: You can find more information about the Ralph M. Brown Act here.

13. Where can I find more information about the Government Claims Act?: You can find more information about the Government Claims Act here.

14. Where can I find more information about the Public Records Act?: You can find more information about the California Public Records Act here.

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City Clerk's Office

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1. When does the City Council meet?: The City Council meets on the first, second, and fourth Tuesday of each month, unless a special meeting is called by City Council. View the meeting calendar online.

2. When will the City Council agenda be ready?: Agendas are posted by the end of the day on the Wednesday before each City Council meeting. View the Council agendas and minutes.

3. Where can I find City Council meeting minutes?: City Council meeting minutes are available on our Council agendas and minutes page.

4. How can I watch a City Council meeting?: The public can attend City Council meetings or view them on Concord Cable TV channel 28 (Comast), 29 (Astound), or AT&T U-verse (99). Meetings are also streamed live from the City of Concord website. View live or archived City Council meetings

5. What Boards and Commissions does the City have? How do I become a member of a Board or Commission?

All of the City Boards and Commissions are listed on our website on the Boards and Commissions page along with information about how to apply. Community residents interested in serving on a board or commission may obtain an application online during the recruitment period. Board members and commissioners are selected by the full City Council through a competitive process.

View current vacancies and more information about how to apply.

6. Where can I get a birth or death certificate or a marriage license?: Birth, death, and marriage certificates and marriage licenses are issued by Contra Costa County. Please contact the Contra Costa County Clerk Recorder's office by calling 925-335-7900 or see their website for more information about obtaining a certificate.

7. How do I file a claim against the City?: Please contact the City Attorney's Office at 925-671-3393.

8. Where can I review Conflict of Interest Statements for elected officials?: All conflict of interest statements (form 700) for elected officials are available on the Fair Political Practices Commission website.

9. What is a public record?: The Public Records Act defines "public records" as "any writing containing information relating to the conduct of the public's business prepared, owned, used, or retained by any state or local agency regardless of physical form or characteristics."

10. Where can I find the Municipal Code?: The Municipal Code is a published compilation of City laws and their revisions organized according to subject matter (arranged by title, chapter, and section). The Municipal Code is updated periodically as new ordinances are adopted by the City Council.

11. Where can I find more information about the Brown Act?: The Ralph M. Brown Act is codified in Government Code Section 54950 et seq. The entire Government Code is available online.

12. Where can I find more information about the Political Reform Act?: The Political Reform Act is codified in the Government Code Section.

13. Where can I find more information about the Public Records Act?: The Public Records Act is codified in Government Code Section 6250 et.seq. The entire Government Code is available online. To submit a request to access any of the City's public records, please email the City Clerk.

14. Where do I register to vote?: You can register to vote on the State of California's website.

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City Council Meetings

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1. When and Where does the City Council meet?

The City Council meets on the first, second, and fourth Tuesday of each month.

The City of Concord has declared a local state of emergency due to COVID-19 and is closed to the public. Concord City Council meetings are essential events, therefore they have not been cancelled. However, City of Concord officials and staff will conduct meetings telephonically or otherwise electronically. The City will not make available any physical location from which members of the public may observe the meeting and offer public comment. Instead, members of the public may observe and address the meeting remotely.

View the meeting calendar online.

2. When will the City Council agenda be ready?: Agendas are posted by the end of the day on the Wednesday before each City Council meeting. View the Council agendas and minutes.

3. How can I watch a City Council meeting?: The public can attend City Council meetings or view them onComcast Channel 28, Astound Channel 1026, and U-verse Channel 99. Meetings are also streamed live from the City of Concord website. View live or archived City Council meetings.

4. How can I make public comment for telephonic/electronic City Council Meetings?

Written: All comments received before 3:00 pm the day of the meeting will be posted on the City’s website as “Correspondence” under the relevant agenda item and provided to the City Council members at the meeting. Please email your comments to cityclerk@cityofconcord.org.

Read Aloud During the Meeting: Email your comments to cityclerk@cityofconcord.org when the Mayor opens the public comment period for the relevant agenda item; please indicate the agenda item and title in your email subject line. If you want your comment read aloud, prominently write “Read Aloud at Meeting” at the top of the email and your comments will be read into the record (not to exceed three minutes at staff’s cadence). If your comments are sent prior to the relevant agenda item, you will be asked to re-send them at the appropriate time.

5. Is there ADA accommodations for City Council meetings?: In accordance with the Americans with Disabilities Act and California Law, it is the policy of the City of Concord to offer its public programs, services and meetings in a manner that is readily accessible to everyone, including those with disabilities. If you are disabled and require a copy of a public hearing notice, or an agenda and/or agenda packet in an appropriate alternative format; or if you require other accommodation, please contact the ADA Coordinator Tianjun Cao at (925) 671-3243 or Tianjun.cao@cityofconcord.org at least 24 hours in advance of the meeting. Advance notification within this guideline will enable the City to make reasonable arrangements to ensure accessibility.

6. Where can I find City Council meeting minutes?: City Council meeting minutes are available on our Council agendas and minutes page.

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Code Enforcement

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1. How do I make a Code Enforcement complaint?

To make a complaint, email the Code Enforcement Unit with:

Name
Phone
Photos (if applicable)
Violation
Violation Address (Complaints cannot be processed without an address)

The Code Enforcement Unit may also be contacted via telephone at 925-671-3075.

Following Actions Taken

Once a complaint is received, a Code Enforcement officer will inspect the property within a few business days and work with the owner to correct the problem. Due process requirements for code enforcement cases necessitate a notification and compliance period for the property owner. Generally, code enforcement cases require at least 20 days for resolution.

2. I received a violation notice. What Do I do now?: Code Enforcement staff always seek to first gain voluntary compliance with Code requirements. If you receive a violation notice, contact the assigned Code Enforcement Officer to make certain you are clear on the nature of the violation and what steps are necessary for correction. In most circumstances, you will have 10 days to correct the problem. If the issue remains unresolved after 10 days, a Code Enforcement Officer may issue an Administrative Citation costing up to $500 plus inspection fees.

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District Elections

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1. How often are the voting districts reviewed?: Because the population numbers in each district are determined by Census numbers, the voting districts will be reviewed every ten years following the Census. The next Census was conducted in 2020, so the districts will be reviewed beginning in November 2021, and revised as necessary, with the goal of making any changes by April 2022. For more information, please visit our Redistricting web page or email us.

2. Why did the City of Concord transition from at-large to district elections?

The City received two separate letters from attorneys charging that Concord's at-large elections didn't conform to the California Voting Rights Act of 2001 (CVRA). Under this statute, local at-large voting systems are prohibited if they "impair the ability of a protected class … to elect candidates of its choice or otherwise influence the outcome of an election." The remedy available under the CVRA is usually for the city to move to district elections.

Considering the significant costs to defend against a CVRA lawsuit and that no city has prevailed, a majority of cities receiving such "CVRA demand letters" have voluntarily transitioned to district-based election systems.

Safe Harbor from Demand Letters

On January 1, 2017, the California Voter Rights Act Reform (AB 350) became effective which allows cities a "safe harbor" following receipt of a CVRA demand letter. This provides 45 days of protection from litigation to assess the situation, and if a resolution declaring an intent to transition to district-based elections is adopted within the 45-day period, then a CVRA action is forestalled for an additional 90-day period, providing the City time to assess and implement a course of action. By taking this approach Concord caps its financial liability at a maximum of $30,000. The Concord City Council decided to move forward with District Elections under the safe harbor provided by the California Voter Rights Act Reform.

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Engineering

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1. What are the Engineering fees for an Accessory Dwelling Unit (ADU)?

ADU-Current Dev

Attached ADU; the sewer line can be connected to the main house.
Detached ADU; the sewer line can be connected to the main house sewer line at the property line with a sanitary sewer clean out.

* Fees for ADUs located on multi-family properties shall be charged as 40% or smaller than the sq.ft. of the primary dwelling unit.

* * Fees are as of January 1, 2020; Fees are subject to change.

2. What are the Engineering fees for a new Single Family Home?

FAQ-NSFH

* Fees are as of July 1, 2019; Fees are subject to change.

** See City of Concord Master Fees and Charges – Based on Drainage Area, per acre or sq. ft. County Fees apply to certain areas, per sq. ft.

3. What are the sewer fees for a commercial property?: A Fixture Count Form is required for the commercial property; the fee for each fixture is $1,009. For the Fixture Count Form refer to Fixture Checklist.

4. What are the fees for a sewer lateral repair/removal/replacement?

Trenchless Method: $1,537.60 including the $500 refundable deposit

Open Trench Method: $2,537.60 including the $1,500 refundable deposit

For any plumbing work done in the public right-of-way, an encroachment permit is required. A permit from the Building Division is also required if any plumbing work takes place on the property.

5. How long is an encroachment permit good for?: Encroachment permits are good for 90 days from the date they are issued.

6. Who is responsible for the sidewalk within the public right-of-way?: The property owner is responsible and liable for any damaged sidewalk areas adjacent to their homes or businesses.

7. Does the City of Concord offer pilot programs for sidewalk assistance?: You can find out more at Sidewalk Repair Program Brochure, or contact Public Works regarding the Sidewalk Repair Program at (925) 671-3448 or via email to Public.Works@cityofconcord.org.

8. What are the fees and details for an encroachment permit for sidewalk and/or driveway approach removal and replacement?

Type of project	Permit Fee
Sidewalk: (including the $500 refundable deposit)	$1,343.12
Driveway Approach, Residential (including the $500 refundable deposit)	$1,343.12
Driveway Approach, Commercial (including the $1,000 refundable deposit)	$2,037.60
Sidewalk & Driveway Approach, Residential (including the $500 refundable deposit)	$1,926.56

Refer to S-10, S-14 & S-15 of the City Standard Plans and Specifications.

9. What is the fee for an extension of a Utility, Grading, and Encroachment permit?: The cost is $173.49 and the permit can be extended anywhere from 30, 60, to an additional 90 days. After that you will have to speak to a supervisor.

10. What are the fees for converting from septic tank to sewer?

Type of project	Permit Fee
Encroachment Permit	$2,537.60
Sewer Connection Fee	$5,043.00

The City will not do any work; the fees mentioned above are just for the permit and connection fees. Environmental Health will need to be contacted regarding the requirements for septic tank destruction. https://cchealth.org/eh/land-use/

11. Is an encroachment permit required for work on a private driveway?: If the driveway is within the private property there will be no permit/fees from the Engineering Division.

12. How much does a POD/dumpster permit cost and how long is it good for?: The cost of the permit is $333 and it is good for one week.

13. Do I need a permit for a new pool or to demolish an existing pool?

Yes, a grading permit is required for both. You will also need a permit from the Building Division. Here are the fees:

Type of project*	Permit Fee
New Pool	$2,459.71
Pool Demo	$1,843.12

* All fees include a $1,000.00 refundable deposit.

14. Where can I find information about which trees are “Protected Trees”?: Please refer to the Concord Municipal Code Chapter 18.310: http://www.codepublishing.com/CA/Concord/

15. How do I schedule an inspection for my permit?: Please call the Construction Inspection Request Line at (925) 671-3066 or email CD.InspectionScheduler@cityconcord.org

16. If my property has been removed from the Flood Zone, what information do I need to provide to my mortgage company?: You need a copy of the FEMA map from the City of Concord as well as the following documents: FEMA Document

17. Where can I find information about Capital Improvement Program projects?: Please visit CIP’s Project Map for information: CIP Project Map

18. Where can I find information about Stormwater Management?

Please visit our Stormwater Management page:

Stormwater Management Page

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Human Resources

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1. How do I apply for a City of Concord Board, Commission, or Committee?

You can learn more about the City of Concord's Boards, Commissions, and Committee and apply for those that interest you and you are qualified for.

2. Which jobs are available at the City of Concord

The City of Concord job opportunities can be found at the following site jobs are available at the city of concord

3. How do I apply for a job with the City of Concord?

The City of Concord accepts online applications for open positions listed on our employment page or on www.governmentjobs.com. Please follow the directions carefully in the job announcement, which can also be obtained by contacting the City of Concord Human Resources Department at (925) 671-3308, via email at jobs@cityofconcord.org, or by visiting the Human Resources Department at 2974 Salvio Street, Concord, California.

Detailed instructions on how to apply for a position on www.governmentjobs.com can be viewed by clicking HERE.

4. I can’t login to my governmentjobs.com account. How can I get assistance with this?: If you are experiencing account issues, or login issues due to your email address already being in use, please contact Governmentjobs' Applicant Support line at: 855-524-5627.

5. If I submit a resume through the online application process, do I still need to complete the City application?: Yes, a City of Concord online employment application is required to be completed thoroughly. Resumes are only accepted when attached to a completed City application.

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Neighborhood Watch

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1. What does neighborhood watch involve?

Neighborhood watch involves:

Neighbors getting to know each other and working together
Implementing crime prevention techniques and strategies in homes and neighborhoods
Helping to solve neighborhood problems through a partnership between you and your police department
Learning about other public and private agencies that can be resources in helping to solve neighborhood problems

2. How do I get involved?: If you know your neighborhood has an active Neighborhood Watch and Problem Solving group already formed, join it! If there is no such group, become a leader in your neighborhood and start one! Call 925-671-3075 for more information.

3. What happens in a meeting and how often do meetings occur?: Usually a meeting consists of 10 to 20 neighbors. A typical meeting can last up to two hours. A volunteer will contact you to schedule your first meeting where crime prevention and safety tips will be discussed and resource materials will be distributed. At the conclusion of this meeting, your group will be encouraged to schedule a second meeting, attended by a sworn officer, where crime statistics and problem solving strategies will be discussed. You and your neighbors can continue your Neighborhood Watch efforts by holding additional meetings as often as necessary.

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Parks & Recreation - Camp Concord Family Camp

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1. Do I have to be a Concord Resident to attend Camp Concord?: No, we welcome families from everywhere. Concord Residents do receive a discount as property and other taxes help support this and other City of Concord programs.

2. When can I arrive, and where do I check in?

Arrival & Checking In

You can check in at camp and receive your cabin assignment after 3 p.m. on your first day of camp. Early check-ins usually cannot be accommodated; we ask that you plan your trip to camp appropriately. Once you arrive at camp, please check in at the Camp Office. The Camp Office is the first building on your right when you drive in to camp; you will see a gate and signage. Pull into the loop, and camp staff will help you from there.

We will welcome you, give you a schedule, show you around camp and help you to your cabin. You will need your confirmation receipt, sign a liability waiver and a provide $5 key deposit (cash or check only) at the time of check in. Our hospitality staff will take you on a tour, assist you to your cabin, show you where to park and are available to help unload your car.

Special Requests

If you have any birthdays, anniversaries, or any special requests please make sure to let the hospitality staff aware at check in. We will do our best to meet your special needs. Make sure to fill out a Family Health form which provides camp staff with information such as dietary restrictions and needs prior to your arrival. Camp Staff will double check with you when you check in to make sure we have the correction information.

3. What are the accommodations like?: You will stay in a nice, rustic and cozy cabin complete with beds and mattresses, a small table and shelves. All beds have a fitted sheet. You just need to provide bedding - sleeping bags, blankets and pillows. All our Family Camp cabins have electricity and are within easy walking distance to our bathhouse.

4. Do you have restrooms, showers, and laundry facilities?: Our Family Camp Bathhouse brings some of the luxuries of home to camping. There is plenty of hot water, forced air heaters over the changing stalls, as well as updated floors, sinks, counters and toilets. Our handicap restroom meets current ADA standards, and we have an enclosed laundry room with washers and dryers for your convenience. Additional bathrooms are located off the dining hall.

5. What time do we eat?

Approximate meal times are as follows:

Breakfast: 8 a.m.
Lunch: 12:30 p.m.
Dinner: 6 p.m.

Each family is assigned a table at the beginning of their stay. This helps both the camp staff and your family get its bearings and makes sure you receive your famous “Camp Welcome Treat.” If you wish to change where your family is seated, please do so. We do ask that you do not displace another family without asking prior.

After you’re done eating in the dining hall, please clear all of your dishes. There are garbage cans in front of the dish washing window. Please scrape your plates into the garbage cans, and place your dirty dishes on the metal counter inside the dish washing window.

6. When is the Dining Hall open?: The Dining Hall is open 24 hours a day. The lights are dimmed and placed on a motion sensor around 11 p.m. You are welcome to bring your own lantern. Quiet Time begins at 10 p.m. (so please lower your voices or bring out that book). Coffee, tea, and hot chocolate is usually available until 10:30/11 p.m. A microwave is also available for your use.

7. What is the Green Room?: The Green Room is located off the dining hall. It’s a great place to enjoy various board games (please check them out from the office), watch a movie, play pool or sit down and enjoy a book. The green room is open 24 hours; we just ask that you pick up after yourself and return games to the Camp Office when you’re done.

8. When is Quiet Time?: Camp-wide quiet hours are from 10 p.m. to 7 a.m. Please keep noise to a minimum during this time, so that others can sleep.

9. What activities will be offered?

A list and descriptions of our weekly activities is available in the dining hall on the Family Camp Schedule Board. There are several activities that we ask families to sign-up in advance for, including Kid’s Hours and van shuttles to off-site activities. Signing up for these activities in advance gives us enough time to plan and adjust staffing as needed to make sure that everyone is getting the best experience possible. Your cooperation and understanding is appreciated.

There also is a board which gives you additional information on other optional activities. These are activities that you are more than welcome to do on your own, but please note that staff may not be able to join you. For more information on these activities, make sure to visit the Camp Office.

10. What are Kids Hours?

Children, 3 to 17 years old, can participate in our Kids Hours, which are offered twice a day. We break campers into age groups and plan our activities to meet their abilities. Camp Concord staff provides guidance and supervision to ensure a safe and memorable experience for our younger campers. Parents can take a break and kids can have fun playing with other kids their own age.

Please sign up in advance, so we ensure we are staffing each age group appropriately. On most days we are able to accept all campers, however occasionally, to ensure safety, we may need to limit participation. Utilizing our sign-up board is the best way to ensure your child can participate.

Please note: If your preschooler is not potty-trained, a parent must be available, if needed, on camp to change diapers.

11. Do you have Activities for Preteens/Teens?: One or two nights a week, depending on our campers, we have organized Teen Activities. These activities may include a movie night, trip to mini-golf, a night hike, or arts and craft projects. Check the Sign-Up Board for all of the details. And don’t forget to sign-up if you are interested to ensure these activities are not cancelled due to lack of participation.

12. What is the Nature Ranger Program?: Children have the opportunity to become a "Nature Ranger" and earn a special badge/award by participating in and completing activities. These may include a camp clean up, nature hikes, camp games or a camp improvement project. A list of requirements is available in the Dining Hall.

13. Where is the Camp Store and Office?: The Camp Store and Office is located near the entrance of camp. As well as being the welcome center and hub of administrative activities, the Camp Store has a variety of frequently forgotten supplies and other camp spirit items available for purchase. Please note that we only accept checks and cash on camp; we cannot accept credit or debit cards at this time.

14. Do you plan activities for adults?

Tuesday Nights we offer a “Night on the Town,” with a shuttle service to the Casino’s. Ask the camp staff about departure and pick-up times. Child watch is provided (free) for our younger campers - just make sure to sign them up in advance.

During Kids Hours, adults can:

Hike
Play volleyball, Frisbee golf or ping pong
Create something in arts and crafts
Read
Relax
Enjoy the beautiful camp environment
Get that shower in free of kids

From the Camp Office, you can get directions and information on the many hikes and bike trails, so you can explore the beautiful area surrounding the camp. There is also visitor’s center just down the road with information on other natural areas nearby. Be sure to read our daily Camp Caller Newsletter found on your table, and listen for other announcements at mealtimes for an update on activities.

15. What are Social Hours?: Every evening at 4:30 p.m. there is an Adult’s Only Social Hour, sponsored by the Friends of Camp Concord. This corresponds with our 2nd Kids Hour of the day to make it a natural time for parents to relax and get to know the other families in camp. We provide drinks and appetizers on the deck.

16. Where is the Family Camp Fire Pit?

The large circle of benches and chairs located in the middle of cabins 1 and 6 is known as the Family Camp Fire Pit. It is a great place to read a book, meet new people, or simply relax for a while as the camp day slides by. The Family Camp Fire Pit is also a social hub of camp, and staff will light a fire each night upon request or you can build a Campfire of your own here. Please remember Camp Concord is located in a National Forest, and camp fires should never be left unattended. You will need to use the water hose nearby and put out the fire as necessary.

Quiet Time begins at 10 p.m, so late night gathers around the fire pit need to keep noise to a minimum, so that other campers are not disturbed.

17. Is there a fireplace in the Dining Hall?: Yes, and please feel free to create and enjoy the warmth. Most mornings you will find the Fireplace lit by 7 a.m, but if you wish you can build an early morning or evening fire here and gather as well.

18. How can we help maintain this beautiful forest?

Camp Concord is operated under a special use permit with the U.S. Forest Service. We are responsible for maintaining the property, so future generations can enjoy it as much as we do. Per special use permit regulations, please do not alter any buildings, paths, or dig holes at camp. Any building or repairs must be completed by Camp or City of Concord staff. Alterations require prior approval by the City of Concord and U.S. Forest Service as a requirement for maintaining our permit.

Aquatic Invasive Species

Beginning summer of 2010, the National Forest Service, in cooperation with several other organizations, alerted camp grounds and travelers of a growing threat to the area lakes from aquatic invasive species. Aquatic invasive species pose a real and serious threat to the Tahoe Basin’s unique natural environment and economy. Prevention efforts such as the watercraft inspection program aim to avoid introduction of harmful species, such as quagga and zebra mussels and New Zealand mud snails.

If you plan to bring your own canoe, kayak or other watercraft to camp, we ask that you check in the Camp Office for information on what you can do to help prevent the spread of these species.

19. What is the Friends of Camp Concord?

The Friends of Camp Concord is a non-profit group established by former Family Campers and staff, with the goal of providing scholarships for children and families to attend camp and to help provide facility improvements and new equipment.

Twice a year, the Friends of Camp Concord sponsors Work Weekends. During these times we are actively looking for volunteers to help us maintain the beautiful facilities and forest. Over these weekends we have a variety of jobs to accomplish and people of all skill levels are welcome. In return for your time and effort we will provide you with a cabin, meals and more opportunities to build friendships. If you are interested in helping please inquire in the Camp Office about this year’s Work Weekend dates. Work Weekend volunteers also automatically become members of the Friends of Camp Concord and are entitled to early registration and choice of cabin at camp.

More information on the Friends of Camp Concord can be found on our Friends of Camp Concord page or by asking any Camp staff member.

20. Do you recycle at camp?: For years, South Lake Tahoe Refuse has been an all-in-one container garbage and recycling service. Essentially, they sort our garbage for us, which includes picking out recyclables.

21. Is there any way for us to show gratitude to the staff and support Camp Concord?: Absolutely! Just love us and tell us so. If you want to express your gratitude with other gratuities we would happily accept and appreciate any camp donation. Financial donations to camp can be made to the Friends of Camp Concord. Your donation will be used to provide the staff with an end-of-the summer dinner celebration, as well as support future projects at camp. We ask that all donations are brought directly to the Camp Office.

22. Where is the Lost and Found?: All items found on camp or picked up at an off-site activity are brought to the Camp Office. We generally keep lost and found items for two weeks and then donate all items to charity. We do not recommend charging cell phones, cameras and the like in public bathroom and laundry facilities. Though it is unusual, valuables can be a temptation for people. Please charge any electronics in your cabin.

23. What time do we need to leave camp?: It’s sad, but true - at some point you will have to leave Camp Concord. Breakfast is your last meal in camp; as check out time is 11 a.m. We will provide a bag lunch for you on your last day, just please complete a request form the night before. Come check out in the Camp Office, pick up a small token of our appreciation and confirm your email address, so we can send you a camp evaluation. Sharing your thoughts on your Camp Concord stay helps us know what went well during your vacation and where we might be able to make improvements.

24. What are the directions to Camp Concord?: Take Highway 50 to the South Shore of Lake Tahoe. At the junction of Highways 50 and 89 North (better known as “the Y”), there will be a four-way stoplight. Drive straight ahead, and you will be on Highway 89. Continue past Camp Richardson and over Taylor Creek Bridge. After crossing the bridge, look for Camp Concord sign and Baldwin Beach sign on your right (about a fourth of a mile). A little further down the road, you will make a left turn off the highway at the large Camp Concord sign, and then follow the signs making a series of lefts to get into camp.

25. What is your Pet Policy?: Camp Concord Family Camp staff understands most people think of their pet as part of the family. Everyone’s pet is very special, and the majority of pets are well-behaved. However, for reasons of sanitation, public health, liability, environmental impact, and safety of all campers, pets are not allowed at camp. Thank you for understanding.

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Police

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1. How do I apply for a permit?

RESIDENTIAL PARKING PERMIT

The City of Concord has established permit parking areas in order to alleviate, in certain areas and neighborhoods, motor vehicle congestion. If you live in a permit parking neighborhood, you must submit an application for a permit if you are going to park on the street. After doing so, you will be asked to provide evidence of residency within the permit parking area and evidence of vehicle ownership with the vehicle registered to the same address as the resident.

Appropriate evidence shall include, but not be limited to, a current vehicle registration, a current driver’s license, a recent utility bill, or photocopies of these items, and the appropriate application fee, if any, established in the Resolution Establishing Fees and Charges for Various Municipal Services. You can apply for a residential parking permit online.

GUEST PARKING PERMIT

A guest parking permit may be issued in a designated permit parking area upon receipt of a completed application. Among the items required in said application shall be evidence of the applicant’s residency within a designated permit parking area, the license plate number of the guest’s vehicle; and the address of the residence being visited, which must coincide with the applicant’s address. You can apply for a guest parking permit online.

BLOCK PARTY PERMIT

From time to time certain neighborhood groups want to have city streets closed for the purpose of conducting block parties or other similar neighborhood events. In the interest of public safety, the City Council has established a procedure for granting permits authorizing the temporary closure of city streets by the Chief of Police upon application. Please call the contact the Community Service Desk at 925-671-3220.

2. How do I request a vacation house check?: Vacation House Checks are offered to Concord Residents free of charge. Trained volunteers will perform a thorough inspection of your property while you are away. Vacation house checks include a perimeter check, physical and/or visual check of all doors and windows, verification of vehicles left on the property, and verification of any people found on the property. You can request a vacation house check online.

3. How do I register my video cameras?

The Video Camera Registry Program is a website that allows residents and business owners to work in partnership with the Concord Police Department to help address crime issues by registering the locations of their video security systems. By providing this information to us, we will then be able to see where cameras are located within the City. If you register your camera, we may contact you if we are conducting a criminal investigation near your cameras.

We will always ask permission to review the video from your security system and may ask if we can make a copy onto a storage device. Your camera may have captured information that can help us investigate these crimes. Recordings at the time of an incident may provide useful information related to the crime, such as a vehicle and person descriptions and directions of travel both before and after an event. Find out more here PD Camera Registry

4. How do I pay or appeal a parking citation?

PAY:

Parking citations can be paid online, over the phone at 1-800-989-2058, in person at the Concord Police Department, or via mail to:
City of Concord C/O
The Citation Processing Center
P.O. Box 10479
Newport Beach, CA 92658-0479

APPEAL:

Parking citations may be appealed within 21 days of issuance online, or via mail at:
City of Concord C/O
The Citation Processing Center
P.O. Box 10479
Newport Beach, CA 92658-0479.

To appeal your citation, please provide the following information:

An explanation as to why you are appealing the citation.
Your citation or your citation number.

If you are appealing a disabled parking citation, please include the following with your appeal:

A copy of your valid disabled placard, a copy of your disabled placard registration card, and a copy of your driver's license or identification card.
You will be notified via mail whether your citation was upheld or dismissed and what further action is needed.

5. How do I report a traffic hazard or complaint?

Any traffic complaint that involves a life-threatening situation such as a road rage incident can be made by calling 911. Other traffic complaints may include but are not limited to speeders in your neighborhood, abandoned vehicles on the street, junk vehicles on private property, and parking violation complaints. These types of complaints can be reported by using one of the following options.

Via email:

Email the police department.
In your email Subject, please list the type of complaint (abandoned, junk, nuisance, etc).
In the narrative, please list the description and license plate of the vehicle, date or time-period of the complaint, synopsis of the problem, and your contact information (name/address/phone- optional).
The Community Service Officer in charge of the Traffic, Parking and Vehicle Abatement unit will handle all emails.

In person:

Visit the Parking Services Unit.

6. How can I get a copy of a police report?

To request a copy of a report:

Send an email to policerecords@cityofconcord.org and include:

Your name.
The report number or Call History Number (the date is needed for Call History Numbers).
A copy of your ID to confirm your identity.

Once you receive a response stating the report(s) is ready for release and you are authorized to receive the report(s), go to www.cityofconcord.org/ccpayments to make the payment.

Select “Police” from the drop down menu under Bill Type.
Enter the payment amount. Reports and Call Histories are $4.00 each.
Fill in the remaining fields.
Submit.

If you submitted an online ePolice Report, go to https://www.epolicereport.com/asp/pdweb.asp and fill in the required fields. You will be able to save or print the report from your computer.

Contact the Records Bureau by calling 925-671-3240.

7. What job openings are available in the Police Department?: Visit the city's employment website, or for questions regarding a specific position, email Human Resources.

8. How can I become a volunteer for the Police Department?

Opportunities for volunteering at the Concord Police Department include the following:

Each program is distinctly different, so check out which one would suit your specific needs.

9. How do I determine if there are any registered sex offenders living in my neighborhood?: To check for registered sex offenders in your neighborhood, please visit the Megan's Law website maintained by the State of California Attorney General's office. If you have additional questions, please contact the Special Victims Unit at 925-671-3020.

10. How can I get a restraining order?: Visit the Contra Costa County website to find out how to get a restraining order.

11. Does the police department provide fingerprinting services?: Live scan fingerprinting is available to the public. Contact the community service desk at 925-671-3220 for details.

12. How do I establish or become involved in a neighborhood watch group?: Anyone interested in Neighborhood Watch should call 925-671-3075, or email the Police Department.

13. Who do I call to report a traffic hazard such as a malfunctioning signal?: From 7 a.m. to 3:30 p.m., contact Maintenance Services at 925-671-3132. After hours, contact Police Dispatch at 925-671-3333.

14. How do I join a Citizen Academy?: View the citizen academy page for information about joining an academy.

15. How can I obtain an alarm permit?: Fill out the alarm permit application and review the false alarm brochure (PDF) to get a permit.

16. How can I report a crime online?: Visit the report a crime page to find out how to report a crime online.

17. How do I retrieve a towed/impounded vehicle?: Visit Concord's towed/impounded vehicle portal to find out how to get your vehicle back.

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Redistricting

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1. What is redistricting?: Every ten years, districts must be redrawn so that each district is substantially equal in population. This process, called redistricting, is important in ensuring that each city councilmember represents about the same number of constituents. In Concord, the City Council is responsible for drawing council districts. Redistricting is done using U.S. Census data. For the City of Concord, the redistricting process must be completed by April 2022.

2. Why does redistricting matter to me?: Redistricting determines which neighborhoods and communities are grouped together into a district for purposes of electing a councilmember. The City Council will seek input in selecting the next district map for our City Council. You have an opportunity to share with the City Council how you think district boundaries should be drawn to best represent your community. You can contact the City to find out more about how the process works.

3. What do the existing Council districts look like?: You can find a map of the City’s current council districts here.

4. What criteria will our City Council use when drawing district lines?: To the extent practicable, district lines will be adopted using the following criteria: (1) geographically contiguous districts (each city council district should share a common border with the next), (2) the geographic integrity of local neighborhoods or communities shall be respected in a manner that minimizes its division, (3) geographic integrity of a city shall be respected in a manner that minimizes its division, (4) easily identifiable boundaries that follow natural or artificial barriers (rivers, streets, highways, rail lines, etc.), and (5) lines shall be drawn to encourage geographic compactness. In addition, boundaries shall not be drawn for purposes of favoring or discriminating against a political party.

5. How will our City Council notify the public about redistricting?: The City Council will reach out to local media to publicize the redistricting process. Also, we will make a good faith effort to notify community groups of various kinds about the redistricting process. Our public hearings and community meetings will be provided in English and Spanish, and other applicable languages if residents submit a request in advance. The City Council will notify the public about redistricting hearings and community meetings, post maps online before adoption, and create a dedicated web page for all relevant information about the redistricting process.

6. How can I get involved?: The City Council will be holding hearings and community meetings to receive public input on where district lines should be drawn. Those hearings and community meetings will be held between Nov. 2, 2021 and April 2022. Check the Redistricting web page to find specific dates, times and locations. You can also submit public comments, including suggested draft maps, by emailing us.

7. Where can I find out more?: The City maintains a webpage on the city’s redistricting process.

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Redistricting - Español

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1. ¿Qué es la redistribución de distritos?: Cada diez años, los distritos deben ser rediseñados para que cada uno de ellos sea sustancialmente igual en población. Este proceso, llamado redistribución de distritos, es importante para asegurar que cada concejal de la ciudad represente aproximadamente el mismo número de conciudadanos. En Concord, el Ayuntamiento es responsable de diseñar los distritos del consejo. La redistribución de distritos se hace usando los datos del Censo de los EE.UU. Para la Ciudad de Concord, el proceso de redistribución de distritos debe completarse antes de abril 2022

2. ¿Por qué me importa la redistribución de distritos?: La redistribución de distritos determina qué vecindarios y comunidades son agrupados en un distrito con el fin de elegir a un concejal. El Ayuntamiento buscará aportes para determinar el próximo mapa del distrito para nuestro Ayuntamiento. Tu tienes la oportunidad de compartir con el Ayuntamiento cómo crees que los límites del distrito deben ser diseñados para representar mejor a tu comunidad. Puedes contactar con el Secretario de la Ciudad para saber más sobre cómo funciona el proceso.

3. ¿Cómo se ven los distritos del consejo existentes?: Puedes encontrar un mapa actual de los distritos del Ayuntamiento aquí.

4. ¿Qué criterio usará nuestro Ayuntamiento al diseñar las líneas del distrito?: En la medida de lo posible, las líneas de distrito se adoptarán utilizando los siguientes criterios: (1) los distritos geográficamente contiguos (cada distrito del ayuntamiento debe compartir una frontera común con el siguiente), (2) se respetará la integridad geográfica de los vecindarios o comunidades locales de manera que se reduzca al mínimo su división, (3) se respetará la integridad geográfica de una ciudad de manera que se reduzca al mínimo su división, (4) se establecerán límites fácilmente identificables que sigan las barreras naturales o artificiales (ríos, calles, carreteras, líneas de ferrocarril, etc.), y (5) se trazarán líneas para fomentar la compactación geográfica. Además, no se establecerán límites con el fin de favorecer o discriminar hacia un partido político.

5. ¿Cómo notificará nuestro Ayuntamiento al público sobre la redistribución de distritos?: El Ayuntamiento se pondrá en contacto con los medios de comunicación locales para dar a conocer el proceso de redistribución de distritos. Además, haremos un esfuerzo de buena fe para notificar a los diversos grupos de la comunidad sobre el proceso de redistribución de distritos. Nuestras [hearings] [or] [workshops] públicos se ofrecerán en los idiomas pertinentes si los residentes presentan una solicitud por adelantado. El Ayuntamiento notificará al público sobre la redistribución de distritos [hearings] [or] [workshops], colocará los mapas en línea antes de su adopción y creará una página web dedicada a toda la información relevante sobre el proceso de redistribución.

6. ¿Dónde puedo encontrar más información?: La Ciudad mantiene una página web sobre el proceso de redistribución de la ciudad.

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Rising Sun Center for Opportunity

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1. How long does a Green House Call take?: The visit will take one to two hours, depending on the size of your home.

2. How much experience does Rising Sun have?: Since 1994, Rising Sun Center for Opportunity has evolved from a modest renewable energy education center and demonstration site into a leading green workforce development and residential efficiency services organization serving 20 cities throughout Northern California. Since the launch of Climate Careers / Green House Calls Program in 2000, Rising Sun has employed over 1,842 young adults, served over 46,000 homes, and reduced greenhouse gas emissions by over 113,000 metric tons.

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Smoking Regulations

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1. When does the ban go into effect?

Existing Units:

January 1, 2021

New Units/New Construction:

February 6, 2020

2. What qualifies as a multiunit residence?

A multiunit residence includes any property containing two or more residences or any attached residence, or a residence sharing a common wall. It also applies to the following unit types and circumstances:

Mobile homes
Manufactured homes (typically known as RV parks and mobile home parks)
Dwelling areas in residential facilities such as group homes
Residential care facilities
Permanent supportive housing
Transitional housing
Assisted living facilities
Emergency and homeless shelters

3. What types of residences are not subjected to the ordinance?

Single-family detached homes
Accessory dwelling units
20% of motel or hotel rooms

4. I live in multiunit housing. Where can I smoke?

An outdoor designated smoking area may be established by the property owner if it meets certain criteria, such as being at least 25 feet away from an area used by children.

5. What areas or spaces does the ban cover?

The ban on smoking in and around multiunit developments applies to the interior areas of housing units, as well as private exclusive-use unenclosed space (e.g. patios, balconies, decks, or porches, etc.). However, designated outdoor smoking areas based on specific criteria may be permitted.

6. How does the ban work?

The smoking ban is required to be included in lease and rental agreement provisions. The provisions must inform existing and prospective tenants and owners that smoking is prohibited in the unit, including exclusive-use unenclosed areas such as decks and balconies, and common areas that are not designated as a smoking area.

The regulation allows for a private right of enforcement (civil action), meaning that a neighbor or other concerned party can file a civil action in a court of law if they believe the ordinance is being violated. The ban is also subject to enforcement by the City of Concord.

7. What should I do if smoking is occurring at my multiunit residence in violation of the ordinance?

Smoking in a unit or a common area that is not designated as a smoking area would be a violation of apartment/HOA regulations. Contact your property manager first. In addition, occupants may enforce these provisions by filing a civil action in a court of law.

Additional information on legal options.

8. What type of substances and devices do the regulations cover?

Smoking, including the use of electronic smoking devices (vaping) containing, any tobacco, nicotine, vaping aerosol, or cannabis product are prohibited by this ordinance.

9. What are the notification requirements for landlords and HOAs?

Every landlord should deliver the following on or before July 1, 2020 to each existing unit and shall provide prospective tenants with:

A written notice clearly stating:
- All units are designated as nonsmoking units. Smoking is illegal in a unit, including any associated exclusive-use area or unenclosed area, such as a private balcony, porch, deck, or patio as of January 1, 2021; and
- Smoking in all common areas is illegal, unless an outdoor space is designated as a smoking area.
A copy of Ordinance No. 19-7.

10. What are the required lease provisions?

Every lease or rental agreement entered into, renewed, or continued month-to-month after January 1, 2021 shall include the following provisions:

A clause expressly conveying that it is a material breach of the agreement to knowingly or intentionally allow, or engage in, smoking in the unit and exclusive-use areas such as balconies, porches, or patios, or common areas, other than a designated smoking area.
A clause expressly conveying that it is a material breach of the agreement for the tenant to violate any law regulating smoking while on the property or to knowingly and intentionally allow any other person subject to control of the tenant to engage in such behavior.
A clause expressly conveying third-party beneficiary status to all occupants of the multiunit residences for the smoking provisions of the lease or other rental agreement.

11. What are the posting and signage requirements for landlords/HOAs?

Clear and unambiguous “No Smoking/Vaping” signs in sufficient numbers and locations are required in common areas where smoking is prohibited. The signs shall be maintained by the person(s) with legal control over of the common area. Signage is not required inside units or on doorways.

12. What if a property does not have signage?

The smoking ban will remain in effect at all multiunit properties regardless of whether signage has been posted.

13. Who should I contact if I still have questions?

Code Enforcement

cleanup@cityofconcord.org

(925) 671-3075

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Smoking Regulations - Spanish

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1. ¿Cuándo entra en vigor la prohibición?

Unidades existentes:

• 1 de enero del 2021

Nuevas unidades/Nueva construcción:

• 6 de febrero del 2020

2. ¿Qué califica como vivienda de multiunidades?

Una residencia de multiunidades incluye cualquier propiedad que contenga dos o más residencias o cualquier residencia adjunta, o una residencia que comparta una pared en común. También se aplica a los siguientes tipos y circunstancias de unidades:

• Casas móviles

• Casas fabricadas (típicamente conocidas como parques de RV y parques de casas móviles)

• Viviendas en instalaciones residenciales como viviendas grupales

• Centros residenciales de atención

• Vivienda de apoyo permanente

• Vivienda de transición

• Instalaciones de vida asistida

• Refugios de emergencia y para personas sin hogar

3. ¿Qué tipos de residencias no están cubiertas por la ordenanza?

• Viviendas unifamiliares

• Unidades de vivienda adicionales dentro de una propiedad

• 20% de las habitaciones de un motel u hotel

4. Vivo en vivienda de multiunidades. ¿Dónde puedo fumar?

El propietario puede establecer una zona de fumadores al aire libre si cumple ciertos criterios, como el estar al menos a 25 pies de distancia de un área utilizada por los niños.

5. ¿Qué áreas o espacios cubre la prohibición?

La prohibición de fumar dentro y alrededor de viviendas de multiunidades se aplica a las áreas interiores de las unidades de vivienda, así como al espacio privado de uso exclusivo sin cerrar (por ejemplo, patios, balcones, terrazas o porches, etc.). Sin embargo, se pueden permitir áreas designadas para fumadores al aire libre en función de criterios específicos.

6. ¿Cómo funciona la prohibición?

La prohibición de fumar debe incluirse en las disposiciones del contrato de arrendamiento y alquiler. Las disposiciones deben informar a los inquilinos y propietarios existentes y potenciales de que está prohibido fumar en la unidad, incluidas las áreas no cerradas de uso exclusivo, como terrazas y balcones, y las áreas comunes que no están designadas como zona para fumadores.

El reglamento permite un derecho privado de ejecución (acción civil), lo que significa que un vecino u otra parte interesada puede presentar una acción civil en un tribunal si cree que se está violando la ordenanza.

7. ¿Qué debo hacer si se está fumando en mi vivienda de multiunidades en violación de la ordenanza?

Fumar en una unidad o un área común --en o después del 1 de enero de 2020-- que no está designada como un área para fumadores sería una violación de un contrato de arrendamiento o alquiler. Póngase en contacto primero con su gerente de la propiedad. Asimismo, los ocupantes pueden hacer cumplir estas disposiciones presentando una acción civil en una corte.

Información adicional sobre opciones legales.

8. ¿Qué tipo de sustancias y dispositivos cubren las reglas?

Los cigarrillos, incluido el uso de dispositivos electrónicos para fumar (vapeos) que contengan tabaco, nicotina, aerosol de vapeo o producto de cannabis, están prohibidos por esta ordenanza.

9. ¿Cuáles son los requisitos de notificación para los propietarios y Asociación de Propietarios o HOAs?

Cada arrendador debe entregar lo siguiente el o antes del 1 de julio de 2020 a cada unidad existente y deberá proporcionar a los posibles inquilinos con:

• Un aviso por escrito que indique claramente:

Todas las unidades están designadas como unidades para no fumadores. Fumar es ilegal en una unidad, incluyendo cualquier área de uso exclusivo asociada o área no cerrada, como un balcón privado, porche, terraza o patio a partir del 1 de enero del 2021; y
Fumar en todas las áreas comunes es ilegal, a menos que un espacio al aire libre esté designado como zona para fumadores.

• Una copia de o la dirección web de la Ordenanza No 19-7.

10. ¿Cuáles son las disposiciones de arrendamiento requeridas?

Todo contrato de arrendamiento o alquiler que se firme, que se renueve o se continúe de mes a mes después del 1 de enero del 2021 incluirá las siguientes disposiciones:

Una cláusula que transmita expresamente que es un incumplimiento material del contrato el permitir con conocimiento o intencionalmente, fumar en la unidad y áreas de uso exclusivo como balcones, porches o patios, o áreas comunes, que no sean una zona designada para fumadores.
Una cláusula que transmite expresamente que es un incumplimiento material del contrato que el arrendatario viole cualquier ley que regule fumar mientras está en la propiedad o permita con conocimiento e intencionalmente que cualquier otra persona sujeta al control del inquilino se involucre en dicho comportamiento.
Una cláusula que transmita expresamente el estatuto de terceros beneficiarios a todos los ocupantes de las viviendas de multiunidades para las disposiciones de fumar del contrato de arrendamiento u otro contrato de alquiler.

11. ¿Cuáles son los requisitos de publicación y señalización para los propietarios/HOA?

Se requieren avisos/carteles claros e inequívocos de "No fumar/Vapear" en suficientes números y lugares en las áreas comunes donde está prohibido fumar. Los avisos serán mantenidos por la(s) persona(s) con control legal sobre la zona común. No se requiere avisos dentro de las unidades ni en las puertas.

12. ¿Qué pasa si una propiedad no tiene avisos/carteles?

La prohibición de fumar seguirá vigente en todas las viviendas de mulltiunidades, independientemente de si se han colocado avisos/carteles.

13. ¿Con quién debo ponerme en contacto si aún tengo preguntas?

Code Enforcement

cleanup@cityofconcord.org

(925) 671-3075

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Styrofoam Ban

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1. What is polystyrene?: Polystyrene, commonly referred to by its trade name as "Styrofoam," is a petroleum-based plastic derived from a styrene monomer. Because polystyrene is a lightweight material with insulation properties, it is commonly used to manufacture a variety of single-use disposable products, such as cups, takeout containers, and other food and beverage service ware.

2. What businesses are included in the ban?

"Food and beverage providers" means any vendor, business, store, organization, or group, including any retail food establishments, located or operating within Concord that sells, vends, or serves non-prepackaged food or beverages regardless of whether there is a charge for the food or beverage such as:

Cafeteria
Caterer
Catering Truck or Vehicle
Full Service Restaurant
Limited Service Restaurant
Sidewalk or Other Outdoor Vendor
Supermarket

Applicable food and beverage providers include but are not limited to:

After-School Programs
Catering Companies
Charter Schools
Childcare Facilities
City Facilities
Hospitals
Private Schools
Retail Food Businesses

3. Are there any exemptions from the ban?

Prepackaged foods in foam cups or trays like ramen noodles, raw eggs, or raw meat trays are exempt from the ban. Also, service ware exempt from the ban includes:

Drink Lids
Raw Meat Trays
Soup Lids
Splash Sticks
Stir Sticks
Straws
Tablecloth
Utensils

Additionally, retail items containing polystyrene foam that are sold in bulk or individually to customers and are not used to sell, vend, or serve food or beverages at the time of sale are not included in the ban.

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Traffic Engineering & Transportation Planning

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1. How do I request installation of crosswalks on my street?

Installation of crosswalks require a thorough evaluation of the area including accessibility, presence of crosswalks near concerned location, sidewalks and ADA ramps. The City reviews such requests on a case-by-case basis.

To request crosswalks on your street, contact the Transportation Division via Concord Connect and select Transportation > Bicycle & Pedestrian. Provide a detailed address and description of the location.

2. How do I request a new stop sign or traffic signal?

Installation of new traffic control devices requires detailed evaluation to determine the most suitable control type for the intersection as well as its impacts on neighboring streets and intersections. An engineering study that supports the need for the new device is required before it can be approved for installation.

The City must compete with other municipalities for limited grant funds to pay for new traffic control device installations. The City will log the locations where requests are made and then include them in future grant funding applications if justified by engineering study.

To request a review for new stop sign or traffic signal, contact the Transportation Division via Concord Connect and select Transportation > New Traffic Control Device Request. Provide a detailed description of the intersection, approach, movement and specific issues resulting in the need for the requested traffic control.

3. How do I request new signage and/or pavement markings?

To request installation of new signage and/or pavement markings, contact the Transportation Division via Concord Connect and select Transportation > New Traffic Control Device Request. Provide a detailed address and description of the location and issue.

Upon receiving the request, City staff will review and evaluate the need and feasibility of installation of the requested signage and/or marking. The City also considers other options and interim measures that could address the issue based on available funding. This process could take up to eight weeks depending on the number of other active requests under review.

4. How do I report a damaged sign or pavement marking?: To request repair of existing signage and/or pavement markings, contact the Public Works Department via Concord Connect and select Public Works > Street Sign Repair. Provide a detailed address and description of the location of the sign/pavement marking and the issue.

5. How do I request removal of signage and/or pavement markings?

To request removal of signage and/or pavement markings, contact the Transportation Division via Concord Connect and select Transportation > Transportation - Other. Provide a detailed address and description of the location and issue.

Upon receiving the request, City staff will review and evaluate if the removal of signage and/or marking is justified. This process could take up to eight weeks depending on the number of other active requests under review.

6. How do I report an abandoned/inoperative vehicle in my neighborhood?

Per the City of Concord Municipal Code, Section 10.30.050, “no vehicle shall remain on any street or alley for more than a consecutive period of 72 hours.”

The City will remove and administer enforcement for abandoned/inoperative vehicles per City of Concord Municipal Code, Chapter 8.25 Neighborhood Preservation, Article V. Abandoned, Wrecked, Dismantled, and Inoperative Vehicles.

To report abandoned vehicles, contact the Concord Police Department via Concord Connect and select Police Department > Parking – Abandoned Vehicles. Provide detailed description and location of the vehicle. You can also upload photos of the vehicle that clearly show the vehicle’s license plate number.

7. How do I report an illegally parked vehicle in my neighborhood?

If you observe a vehicle parked illegally per California Vehicle Code 22500, you can report it by contacting the Concord Police Department via Concord Connect and select Police Department > Parking – Illegally Parked Vehicles.

Provide detailed description and location of the vehicle. You can also upload photos of the vehicle that clearly show the vehicle’s license plate number.

8. How do I request a new red curb, or refresh paint on a faded red curb?

The City has stopped installing and repainting red curb on streets with a speed limit below 30 MPH except under special circumstances, which are assessed on a case-by-case basis. The City considers several factors such as restriction of access to a street due to a parked vehicle, unsafe sight distance and turning maneuvers, bus stops, etc. If the request is approved, the City will provide a one-time installation of red curb.

You can submit a request to the Transportation Division via Concord Connect and select Transportation > Parking/Red Curb Request. Provide a detailed address and description of the location and issue.

9. Which streets in Concord require parking permits?: To inquire about parking permits, please contact Parking Services at 925-671-3259.

10. How can I request permit parking on my street?

Permit parking may be requested by a neighborhood through a petition process as identified in the City of Concord Municipal Code, Article VI. Permit Parking Areas, Sections 10.30.370 - 10.30.480.

Upon receipt of petition, City staff will review the locations and time restrictions proposed for permits and provide a recommendation for City Council approval if deemed appropriate. Click here for current permit parking petition. You may also contact Parking Services at 925-671-3259.

11. Drivers speed through my neighborhood; how do I request traffic calming measures?

The City regularly receives requests to curb speeding on local and arterial streets. The Transportation Division maintains a log of all locations in need of traffic calming measures such as, but not limited to, speed and warning signs, turn restriction signs, chokers, and bulb-outs. Traffic calming measures are implemented as funds become available.

In the meantime, you can contact the Concord Police Department for speeding and enforcement issues via Concord Connect and select Police Department > General Questions. Provide a detailed description of the location and issue.

12. How do I request speed hump installation in my neighborhood?: As of 2009, speed hump installation costs are funded entirely by the requesting neighborhood/residents. Please refer to the City’s Speed Hump Review and Installation Process for more information.

13. Who do I contact if a traffic signal has a power outage or is flashing red?

If a traffic signal has suddenly switched to red flashing operation or has gone dark due to a power outage, contact the Public Works Department via Concord Connect and select Public Works > Traffic Signals.

Provide a detailed description of the location of the intersection, approximate time of day, and issue. You may also call the City of Concord Public Works Department at 925-671-3448 to specify your concern.

14. Intersection traffic signal timing is not working properly, who do I contact?

The City relies on the residents to provide feedback on traffic signal operations within the City. Upon receiving a request, City staff reviews the request and conducts a thorough investigation on the issues faced. Staff conducts field review of the location and evaluates feasibility of adjusting signal timings. Most major corridors within the City of Concord are part of a coordinated and interconnected signal system, so changes made to one intersection can affect other movements and intersections in the system(s). Signal timing changes are made only after thorough field review, justification, and evaluation of feasibility and potential impacts. This process can take up to several months due to the intensive analysis required.

For all traffic signal timing issues, contact the Transportation Division via Concord Connect and select Transportation > Traffic Signal Operation.

Provide the intersection name, movement of concern, time of day, and specific issue. The more information you provide us, the better we can help you.

15. How do I report an issue regarding traffic congestion and delays?

The City is actively working to resolve congestion issues within Concord with several ongoing and planned projects. General traffic congestion issues are evaluated as a system based on requests logged over time rather than on an individual case-by-case basis. The City’s interconnected roadway systems require a coordination plan, and adjustments to the plan involves extensive field review, data collection and analysis. This process can take up to several months.

If you are facing heavy delays and congestion in your neighborhood, contact the Transportation Division via Concord Connect and select Transportation > Transportation - Other.

Provide a detailed description of the roadway, intersection, approach, movement, approximate time of day, and specific issues.

16. Who do I call to report a street light outage?

Street light outages should be reported to the Public Works Department. On the Concord Connect main page, select Public Works > Street Light Outage.

Provide a detailed address and description of the location of the street light outage, and include the street light pole number with your request. You may also call the City of Concord Public Works Department at 925-671-3448 to specify your concern.

17. A traffic signal is not detecting my vehicle. How do I report it?: For traffic signal detection issues, contact the Public Works Department via Concord Connect and select Public Works > Traffic Signals. Provide the intersection name, movement of concern and time of day that this issue occurred.

18. An overgrown tree is blocking my visibility while driving, who do I contact?: Requests for Tree Trimming can be addressed to the Public Works Department. On the Concord Connect main page, select Public Works > Fallen Tree or Limb. Provide a detailed address and description of the location/intersection and direction of travel.

19. Vehicles do not stop at stop signs, who do I contact?

If you observe a consistent pattern of vehicles not adhering to stop signs, contact the Police Department via Concord Connect and select Police Department > General Questions.

Provide a detailed address, description of the location and concern, and the time of day the issue is observed.

20. I would like to request turn restrictions or measures to prevent drivers from using my street as cut-through during commute hours. How do I do this?

Turn restrictions based on individual requests are not being implemented at this time. Turn restrictions require extensive data collection and origin-destination study as well as evaluation of impacts to neighboring streets and intersections. The City is currently undertaking a study that will identify the extent of cut-through traffic, locations, and potential mitigation measures. Upon completion of the study and approval of recommended mitigation measures, City Staff will develop an implementation plan to address this issue. This study is expected to be completed by the end of 2019.

If you are experiencing cut-through traffic in your neighborhood, contact the Transportation Division via Concord Connect and select Transportation > Transportation - Other.

Provide a detailed description of the street/neighborhood where the cut-through traffic is occurring.

21. The FAQs do not contain my query. Who do I contact?

If you do not find an answer here, please contact the Transportation Division via Concord Connect and select Transportation > Transportation - Other.

Please provide your name, email address and phone number, and a detailed description of the issue, and City Staff will contact you.

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Youth Protection Curfew

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1. Where will the police officer take my child if he/she is picked up for a curfew violation?: A police officer who has reasonable cause to believe that a minor is in violation of the curfew regulations may release the minor to his or her parent or legal guardian either at the scene of the detention, at the minor's permanent or temporary home, at the police department, or elsewhere at the direction of the parent or legal guardian.

2. Can I be fined?: After a first violation, the Police Department will send the parent or legal guardian a letter notifying them that they may be fined for a subsequent violation. For a second violation, the parent or legal guardian may be billed at a rate of $85 per hour for the actual detention and transportation of the minor.

3. Are there other consequences?

The juvenile may also be cited into municipal court. Upon adjudication, the judge, referee, or hearing officer may do any of the following:

Reprimand the minor and take no further action
Refer the matter to Juvenile Probation
Direct the Probation Department to place the minor on supervised probation
Order the minor to pay a fine not to exceed $250
Any combination of the above
The minor may also be assigned to a work detail by the Police Department Special Victims Unit

4. Could my child be placed with other law violators?: No. The law prohibits status offenders, such as curfew violators or truants, from being mixed with adults or juveniles arrested for robbery, assault or other criminal offenses.

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