Homeless Services

Homelessness is an issue that affects people in every community throughout California and our nation. The City of Concord partners with Contra Costa County and local non-profit organizations to provide assistance to our unsheltered residents. 

Learn more about how the City is responding to the needs of our unhoused residents (pdf)

Learn more about the effort to develop a Homeless Strategic Plan for the City of Concord (pdf) 

  1. Community Resources 

Please access the link below to locate essential services available within the City of Concord and Contra Costa County. For additional assistance in locating services, please contact 211. For any questions or concerns, please contact the Community Services Manager at leng.power@cityofconord.org

City of Concord Service Map - Google My Maps

  1. Behavioral Health (A3)
  2. Community Impact Unit
  3. Contra Costa Crisis Center / 211
  4. Contra Costa Health Services
  5. CORE Team
  6. Food Program
  7. Hygiene Station
  8. Mental Health Evaluation Team

A3 -- Anyone Anywhere Anytime Community Crisis Response

Contra Costa Health (CCH) is working to address the unmet behavioral health needs in Contra Costa County through A3. A3 provides timely and appropriate behavioral health crisis services to Anyone in Contra Costa County Anywhere at Anytime.

A3 Miles Hall Crisis Call Center: 833-443-2672


Contacts with Unsheltered Persons 907 812
Unduplicated Clients (individuals) Contacted 341 261
Services Provided (i.e. emergency supplies, healthcare, or
CARE Center coordination, shelter bed, warming center
coordination, bus tickets)
2,091 2,276
Stable Exits (exit from the streets to a shelter, rental apartment,
sober living home, staying with friends/family)
23 27


The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was passed by Congress and signed by the President on March 27, 2020, in response to the COVID-19 pandemic. The City of Concord, as a CDBG entitlement jurisdiction, has been awarded Community Development Block Grant-Coronavirus (CDBG-CV) funds to provide to programs that respond to the coronavirus and its impacts.  One of the greatest needs identified is for rental assistance for low-income households who have experienced job loss, a reduction in work hours or additional financial burden related to having or caring for someone with COVID-19.

In partnership with Shelter, Inc, Concord has allocated CDBG-CV funds to provide rental assistance for tenants who meet the requirements for income eligibility and for nonpayment of rent due to proven COVID-19 related issues.  The depth of assistance (how much of the rent will be paid) will be determined by Shelter, Inc. based on the calculated need for the household.  Backup documentation required includes the last three months of pay stubs or unemployment verification, bank statements and proof of COVID-19 impact.  Depending on need, the household may qualify for assistance with the full months’ rent or a portion based on other resources.  Assistance is limited to 3 months per household.  

Residents can apply to Shelter, Inc. by calling (925) 338-1038.  Staff are manning the phones but due to the volume of calls an applicant may need to leave a message.  Please do so as they will return the call. 


La Ley de Ayuda, Alivio y Seguridad Económica del Coronavirus (Ley CARES) fue aprobada por el Congreso y firmada por el Presidente el 27 de marzo del 2020, en respuesta a la pandemia COVID-19. A la Ciudad de Concord, como jurisdicción de derecho del CDBG, se le ha otorgado fondos de Community Development Block Grant-Coronavirus (CDBG-CV) para ofrecer a los programas que responden al coronavirus y sus impactos. Una de las mayores necesidades identificadas es la asistencia de alquiler para hogares de bajos ingresos que han experimentado pérdida de empleo, una reducción de las horas de trabajo o una carga financiera adicional relacionada con tener o cuidar a alguien con COVID-19.

En asociación con Shelter, Inc, Concord ha asignado fondos CDBG-CV para proporcionar asistencia de alquiler para los inquilinos que cumplen con los requisitos por la elegibilidad de ingresos y por el impago del alquiler debido a problemas probados relacionados con COVID-19. La profundidad de la asistencia (cuánto del alquiler será pagado) será determinada por Shelter, Inc. en función de la necesidad calculada para el hogar. La documentación de respaldo requerida incluye los últimos tres meses de talones de pago o verificación de desempleo, estados de cuenta bancarios y prueba de impacto COVID-19. Dependiendo de la necesidad, el hogar puede calificar para la asistencia con el alquiler de meses completos o una porción basada en otros recursos. La asistencia está limitada a 3 meses por hogar.

Los residentes pueden aplicar a Shelter, Inc. llamando al (925) 338-1038. El personal está atendiendo los teléfonos, pero debido al volumen de llamadas un solicitante puede necesitar dejar un mensaje. Por favor hágalo, y ellos le devolverán la llamada. 

Rapid Rehousing Concord

The City of Concord partners with Hope Solutions to assist Concord residents who are experiencing homelessness or are at imminent risk of homelessness with supportive services including case management, housing navigation, household budgeting, and short-term rental assistance.

For more information, please contact Leng Power, Community Services Manager at leng.power@cityofconcord.org

To make a referral to the Rapid Rehousing Program, please contact CORE by calling 211.


The City of Concord is a participant in the Contra Costa Homeless Continuum of Care (CoC). The CoC is a local planning body that organizes and delivers housing and support services for homeless individuals across the county. 

It is comprised of the following members all working in partnership with consumers to find stable housing:

  • Businesses
  • Education Systems
  • Funders
  • Law Enforcement
  • Members of the Faith Community
  • Service Providers


The 211 line gives you access to all homeless services County-wide. The Contra Costa County Homeless Program’s mission is to ensure an integrated system of care from prevention through intervention for homeless adults, veterans, youth and families within our community. For more information, dial 211 from your home or mobile phone. 


SHELTER Inc. strives to:

  • End the cycle of homelessness
  • Prevent and end homelessness by helping low-income families and individuals stay in their homes
  • Affordable housing
  • Provide supportive services for veteran families


If you are facing a potential eviction from your apartment or rental home, free mediation and legal assistance information is available by contacting our Tenant/Landlord community partner, ECHO Housing.  

Additional Resources: