Online Permitting

Permits Offered Online

The Building Division offers licensed contractors the ability to apply for minor building permits through the City's Citizen Access portal. Currently the following permit types are offered:

  • Miscellaneous Plumbing, Electrical, and Mechanical
    • Commercial Electrical Service Replacement
    • Residential AC Replacement
    • Residential Electrical Service Replacement
    • Residential Furnace Replacement
    • Residential HVAC Replacement
    • Residential Sewer Line Replacement
    • Residential Water Heater Replacement
    • Residential Water Line Replacement
  • Reroofing

The online process allows licensed contractors to submit permit applications and pay fees online using their established Trust Account 7/24/365. A permit will be issued to the Contractor through the online process once payment is made. The contractor will then need to download the generated online permit using their Public User account to post in the field during inspections.

Creating a Public User Account

Licensed contractors interested in utilizing the Online Citizen Access Portal must review, sign and date, and submit the following information to a Building Permit Technician so the appropriate Public User Account can be created for the contractor:

  1. Building Online Permit Terms and Conditions of Use Acknowledgement (PDF)
  2. Contractor's Declaration (PDF)
  3. Credit Card Authorization Form (PDF)
  4. Licensed Contractor Information (PDF)
  5. Trust Account Agreement (PDF)

Note that the Credit Card Authorization Form is only needed if initial deposit to trust account will be by way of Credit Card, and Contractor's Declaration is required to be uploaded for each permit per terms and conditions of use of online services.

Registration

To register, please email copies of the completed documents the Building Division or send them to:
Attn: Building Permit Technician
1950 Parkside Drive, MS/51
Concord, CA 94519

For questions call 925-671-3107.

Navigating THE Citizen Access Portal

For information with screen-shots on how to navigate the Citizen Access Portal to create minor building permits see the Online Building Permits Public User Manual (PDF)